Research study: Tinder Corporation suggests provisioning Sophos as a consequence of Giacom

Research study: Tinder Corporation suggests provisioning Sophos as a consequence of Giacom

This past year Giacom proudly became one of the primary ever before 3 vendors getting Sophos in the united kingdom. I caught up that have Robert Marchant from Tinder Company to their connection with changing Sophos licences out to Giacom.

Tinder Corporation try an it help business providing telecoms, They products, circle structure and more to various organizations. We’ve been an effective Giacom partner for over 5 years.

Fantastic! Any queries i have are often responded quickly, and you will Giacom’s knowledge tips was greatly helpful for our very own service group. Our very own Account Director Samantha Fleming pointed you toward Giacom’s studies webinars, that are straightforward and simple so you can break-down.

Financially we are also very happy with the easy buy purchase procedure and month-to-month agreements. Eg, Sophie Rea from your own finance class might have been very useful from inside the to make sure that our very own statements usually line-up with the percentage works. Along with there is never had one difficulties with profile control, for even analogy when the an end-affiliate changes its team title your own cluster manage it therefore it generally does not lead to any fee delays – your own fund group are often bang on it.


We’ve been a good Sophos silver partner for around several years. First we examined enough cybersecurity choice and you will Sophos is actually the top – our very own provider group speed it extremely.

When Sophos launched they might use providers in place of promoting they lead to us, our very own Sophos Membership Director accessible to function with the brand new option having all of us.

Research study: Tinder Firm advises provisioning Sophos using Giacom

So we was indeed establish with several other Affect Provider (CSP) different from Giacom. 1st we failed to notice since this CSP had very good on the internet evaluations – however they ended up being a nightmare! In the 1st 6 months we had things eg step 3 some other nonresponsive Account Executives, price misquotes, borrowing from the bank notes not-being honoured, licences not-being activated, plus. Like, our stop-profiles is waiting more than per month for their the fresh new Sophos licences, so we was basically chasing for it every day – it absolutely was a total almighty faff!

As soon as i understand in Giacom’s newsletter that they was in fact in addition to Sophos vendors, i got in exposure to Samantha to help all of us switch-over.

Samantha and you can Sophie have been very beneficial in getting united states set-up that have Sophos, plus the Sophos Expert group have been big having providing united states exact estimates and you can responding our issues. The lead moments which have Giacom are perfect, within 24 hours we could trigger our Sophos licences – in place of the past supplier in which we are able to getting prepared days.

In addition to Giacom’s documents are much simpler and simpler to help you techniques. Our earlier in the day Sophos merchant had longer and you will complicated pick buy forms, but Giacom’s versions are simple and fast so you’re able to fill in.

“Switching the Sophos deals out over Giacom has definitely spared united states some time worry! There isn’t to consider waiting around for any points to help you getting fixed and i also usually do not waste time chasing answers everyday like Used to do at my earlier CSP.»

Giacom look after any tech points very quickly. Emma Hadley regarding Finance group and Tracey Seymour throughout the Sophos Expert team currently handle all of our identity deals, the speed and you can professionalism might have been a let!

Modifying all of our Sophos contracts over to Giacom have however protected united states some time stress! It’s great understanding that in 24 hours or less away from completing an excellent PO the fresh new Sophos team commonly turn on your order in place of thing. I don’t have to bother with awaiting any products in order to feel fixed and i cannot spend your time chasing after responses everyday particularly I did so at my past CSP.

And Giacom have us high tech into the any kind of the product upgrades or transform. A recent example occurs when Samantha assisted us move our Microsoft 365 licences out to Microsoft’s The new Commerce Sense (NCE) and you may prepared us on NCE rates transform.

Compliment of Giacom we could give our very own end-users eleventh hour sign ups so you can Sophos, because the there is absolutely no waiting around. Plus, he has got the option of possibly term otherwise monthly Sophos licences to suit the business.

For Sophos and you can Microsoft 365 surely, this service membership is ideal for. The employees just who We have verbal to help you always have short solutions. Samantha usually accumulates the device and also helps me personally that have things that are not element of the lady go out-to-date. I might 100% obviously recommend Giacom!

To talk to our people regarding how we could let your own providers, just like i aided Tinder Company, fill out this form so you’re able to demand a visit right back.

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Entered Work environment: Milton Gate, 60 Chiswell Street, London, EC1Y 4AGCompany Zero. 03813447 Joined during the The united kingdomt & Wales | VAT Number: GB243658688

When you look at the 2020, Giacom, DWS and you can Union Path turned part of the same selection of people, combining three route top choices – telecoms, affect app qualities and you will affect recharging.

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